Bosch Home appliances: Digital user manual KIF86.. | Troubleshooting

You can rectify minor faults on your appliance yourself. Read the troubleshooting information before contacting after-sales service. This will avoid unnecessary costs.

WARNING — Risk of electric shock!

Incorrect repairs are dangerous.

Repairs to the appliance should only be carried out by trained specialist staff.
Only use genuine spare parts when repairing the appliance.
If the power cord of this appliance is damaged, it must be replaced by the manufacturer, the manufacturer's Customer Service or a similarly qualified person in order to prevent any risk.

Malfunctions

Fault	Cause	troubleshooting
The appliance is not working. No displays light up.	The mains plug has not been inserted properly.	Check whether the mains plug for the power cord is fully inserted into the socket.
	Fuse has been tripped.	Check the fuses.
	The power has failed.	Check whether the power is on. Place ice packs (if available) on the frozen food.
The appliance is not cooling, the displays and lighting light up.	Showroom mode is switched on.	Carry out the appliance self-test. Once the appliance self-test has ended, the appliance switches to normal operation.
The LED lighting does not work. Do not remove the lamp cover.	Different causes are possible.	Call the after-sales service. Customer Service
The refrigeration unit is switching on more frequently and for longer.	The appliance door was opened frequently.	Do not open appliance door unnecessarily.
	The ventilation openings are covered up.	Remove any obstructions from in front of the ventilation openings.
Automatic Super freezing does not switch on.	Not a fault. The appliance decides independently whether automatic Super freezing is required, and switches it on or off automatically.	No action required.

Information on display panel

Fault	Cause	troubleshooting
or appears in the temperature display.	The electronics have detected a fault.	Call the after-sales service. Customer Service
The temperature display (freezer compartment) flashes.	The temperature in the freezer compartment was too warm.	Press . The temperature display (freezer compartment) briefly indicates the warmest temperature reached in the freezer compartment. The temperature display (freezer compartment) then indicates the set temperature again. Press . The temperature display (freezer compartment) no longer flashes.
The temperature display (freezer compartment) flashes, a warning signal sounds and lights up.	Different causes are possible.	Press . The alarm is switched off.
	The appliance door is open.	Close the appliance door.
	The ventilation openings are covered up.	Remove any obstructions from in front of the ventilation openings.
	Larger quantities of fresh food have been put in.	Do not exceed the max. freezing capacity. Freezing capacity

Temperature problem

Fault	Cause	troubleshooting
The temperature differs greatly from the setting.	Different causes are possible.	Switch off the appliance. Switch the appliance back on after five minutes. If the temperature is too warm, check the temperature again after a couple of hours. If the temperature is too cold, check the temperature again on the following day.
Cool-fresh compartment is too warm or cold.	Standard setting is too high or too low, e.g. frost in cool-fresh compartment.	Notes: The standard setting of the cool-fresh compartment is preset at 0. Setting 0 corresponds to a temperature of around 0 °C. You can set the temperature in the cool-fresh compartment to 3 settings warmer or colder. A change in the standard setting will affect the temperature in the refrigerator compartment and the freezer compartment. Press until the temperature display (refrigerator compartment) flashes. To change the setting, press / (Refrigerator compartment). Setting –3 corresponds to the coldest setting. Setting +3 corresponds to the warmest setting. The selected setting is saved after one minute.

Noise

Fault	Cause	troubleshooting
Appliance has a humming sound.	Not a fault. A motor is running, e.g. refrigerating unit, fan.	No action required.
The appliance bubbles, buzzes or gargles.	Not a fault. Refrigerant flows through the pipes.	No action required.
The appliance clicks.	Not a fault. Motor, switches or solenoid valves are switching on or off.	No action required.
Appliance crackles.	Not a fault. Automatic defrosting is running.	No action required.
The appliance makes noises.	Fittings wobble or stick.	Check the removable fittings and, if required, replace these.
	Bottles or containers are touching.	Move the bottles or containers away from each other.
	Super freezing is switched on.	No action required.

Odours

Fault	Cause	troubleshooting
The appliance has an unpleasant smell.	Different causes are possible.	Prepare the appliance for cleaning. Clean the appliance. Clean all food packaging. To prevent odours from forming, store strong smelling food in air-tight containers. After 24 hours, check whether odours are still forming.

Conducting an appliance self-test

Switch off the appliance.

Switch the appliance back on after approx. five minutes.

Within the first 10 seconds after switching on, press and hold (Freezer compartment) for 3 to 5 seconds until an audible signal sounds.

The appliance self-test starts.

While the appliance self-test is running, a long audible signal sounds.

If, at the end of the appliance self-test, two audible signals sound and the temperature display indicates the set temperature, your appliance is OK. The appliance then switches to normal operation.

If, at the end of the appliance self-test, five audible signals sound and (Freezer compartment) flashes for 10 seconds, inform the after-sales service.

Customer Service

If you have any queries, are unable to rectify faults on the appliance yourself or if your appliance needs to be repaired, contact Customer Service.

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